Cancellation Policy

Class Cancellation & Credit Policy

Cancellation Notice Requirements

Full Credit

  • Students who provide cancellation notice 72 hours or more before the class start time will receive a 100% credit toward a future class.
  • This credit must be used within 12 months of the original class date.
  • Credit is non-transferable and non-refundable.

Late Cancellation or No-Show

  • Students who cancel less than 72 hours before the class starts or fail to attend will forfeit their full registration fee.
  • As a courtesy, these students will receive a 20% credit toward their next class registration.
  • This partial credit must be used within 12 months of the original class date.

Important Notes

  1. The classes have limited seating capacity. When you register, you secure a seat that could have been filled by another student.
  2. We understand that unexpected circumstances arise and will make every reasonable effort to accommodate students who need to reschedule.
  3. All cancellation notices must be submitted in writing to tr******@*********sa.com.
  4. The timestamp of your cancellation notice will determine which policy applies.

Credit Usage

  • Credits can only be applied to future class registrations.
  • Credits cannot be converted to cash refunds.
  • Credits cannot be combined with other promotional offers.
  • The student is responsible for any difference in class fees if the future class cost is higher than the original registration.

For questions about this policy or to submit a cancellation notice, please contact us at tr******@*********sa.com.

This policy is effective and applies to all class registrations.

Corporate Headquarters
2250 Butterfield Drive
Suite 125
Troy, MI 48084 (800) 327-1846

Training Locations
2250 Butterfield Drive Suite 125, Troy, MI 48084
8670 Wolff Court, STE 140, Westminster, CO 80031
6345 S. Pecos Road, STE 105, Las Vegas, NV 89120

Regional Offices located in: CO NV TX MI FL DC MD VA